I purchased tickets online for a Venue in Phoenix for January of 2014. I didn't realize that I was purchasing thru a 3rd party vendor that didn't have control of the seating assignment!
MISTAKE #1 When the tickets showed up they were not in the area we had requested. We booked 4 months prior to the event!! I paid to ship the original tickets back so they could make a request for better seats from the ticket source. I waited over a month and there was no call or mail with the new seating assignment.
When I called back today (1 month later) they wanted to charge me more, couldn't find the seat selection we agreed upon a month ago, and basically over talked, argued and told the customer that it was my fault. This company lacks follow- up and ethics.
I will NEVER do business with this group, take this as a warning!
Monetary Loss: $972.